Privacy Policy

Red Apple Store values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit https://www.redapplestore.in, use our mobile app, or engage with us offline. This policy applies to all current and former visitors and online customers.

Redapplestore.in is a property of Red Apple Creations Enrich Private Limited, an Indian company registered under the Companies Act, 2013, with its registered office in India.

1. Information We Collect

1.1 Contact Information

We may collect your name, email, mobile number, phone number, street address, city, state, PIN code, country, and IP address.

1.2 Payment and Billing Information

When you purchase a product, we may collect your billing name, billing address, and payment method. We do not collect your full credit card details. Credit card information is securely processed by our payment partner.

1.3 Information You Post

We collect information you post publicly on our website or on social media platforms integrated with RedAppleStore.in.

1.4 Demographic Information

We may collect demographic information such as your preferred events, events you plan to attend, tickets purchased, or other information you provide during your use of our website. This information may also be collected through surveys.

1.5 Other Information

We may collect technical information such as your IP address, browser type, device type, operating system, pages visited, referral site, and duration of your visit.

2. How We Collect Information

• Directly from you: When you register, purchase tickets, post comments, or contact us via email or phone.
• Passively: Using Google Analytics, browser cookies, and web beacons.
• From third parties: For example, social media platforms may provide us with certain information like your name and email if you use integrated features.

3. How We Use Your Information

• To confirm purchases, registrations, or contests.
• To respond to your questions or inquiries.
• To improve our website, products, and services.
• To understand site trends and customer preferences.
• For security and fraud prevention.
• To send marketing communications about special promotions, new features, or relevant third-party offers.
• To send transactional communications via email or SMS.
• As otherwise permitted by law.

4. Sharing of Information

• With service providers: Payment processors, registration vendors, or messaging service providers.
• With event organizers: To fulfill orders and manage events.
• With business partners: Sponsors or venue operators for events.
• For legal compliance: Responding to court orders, government requests, or investigations.
• With business successors: In the event of a merger, sale, or acquisition.
• Other purposes: We will notify you before sharing for reasons not described above.

5. Email Opt-Out

You can opt-out of receiving marketing emails from us.
Email: unsubscriber@redapplestore.in
Note: Transactional messages regarding purchases or account updates will still be sent via email or SMS.

6. Third-Party Websites

Links to third-party websites are provided for convenience. This Privacy Policy does not apply to those sites, and RedAppleStore.in is not responsible for their practices. Please review their privacy policies separately.

7. Grievance Officer

Email: support@redapplestore.in

For questions regarding this policy or other privacy concerns, you may contact our Grievance Officer.

8. Updates to this Policy

We may update this Privacy Policy from time to time. All material changes will be posted on our website. Please review periodically.

9. Jurisdiction

By visiting our website, you agree that any disputes related to privacy will be governed by Indian law and subject to the jurisdiction of Gorakhpur courts only.